The Lookback.

Patient portals like myChart have emerged as a useful EHR offering for patients looking to understand their health data, even as they often force visitors to learn the medical terminology behind their blood test results, for example. These portals, in their most advanced examples, do a great job of highlighting the patient’s health history over time – inclusive of detailed test results, scans, notes, and dates charted in user-friendly presentations. NYU Langone Health patient portal, for example, offers patients secure access to their easy-to-read health charts highlighting their progress over time and key areas for improvement in the future. While this moment is powerful for patients, and can save providers time and money, they are often siloed from other provider content – wellness, ‘what to expect’ from hospital visits, etc. - offering an opportunity for providers to invest in more comprehensive, integrated digital experiences. Conclusion? Providers can increase the impact of their EHR experience with additional, personalized content by therapeutic area, procedure detail, etc.

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